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Find quick answers to common questions or contact us directly, designed for India’s cosmic explorers using AstronautVoyager.

App Issues

Trouble with star maps or mission trackers? Check our FAQs or submit a request for tailored support.

Explore FAQs

Technical Support

Facing crashes or bugs? Our technical guide helps India’s users resolve issues fast.

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Need personalized help? Reach our team via email, phone, or form for India-focused support.

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COMMON QUESTIONS

FAQs Accordion

Explore answers to frequent questions about AstronautVoyager’s app, tailored for India’s users to ensure a smooth cosmic journey.

How do I use the star map feature?

Open the app, select “Galaxy Maps,” and point your phone at the sky. Our augmented reality aligns constellations, with Hindi and Tamil guides for India’s users. Offline mode works in low-connectivity areas.

Why is the app crashing?

Crashes may occur on older devices or low memory. Ensure Android 7.0+ or iOS 12.0+, clear cache, or reinstall. Check our technical issues section for India-specific troubleshooting tips.

Is the app available in regional languages?

Yes, our app supports Hindi, Tamil, Telugu, and more, making space exploration accessible for India’s diverse users. Switch languages in settings for a personalized cosmic experience.

How do I track ISRO missions?

Go to “Mission Tracker” in the app for real-time updates on ISRO’s missions like Gaganyaan. India’s users can view logs in regional languages, with offline access for rural areas.

TROUBLESHOOTING

Technical Issues

Resolve common app problems with our guide, crafted to help India’s explorers get back to cosmic adventures quickly.

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App Crashes

Update to the latest version, clear cache, or restart your device. Ensure 100 MB free space for smooth performance on India’s budget phones.

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Offline Mode Issues

Enable offline mode in settings for rural India users. Pre-download maps and facts to explore without internet connectivity.

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Slow Performance

Close background apps or lower graphics settings in the app. Optimized for India’s low-end devices with minimal data usage.

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Update Failures

Check Google Play or App Store for updates. Use Wi-Fi for stable downloads, vital for India’s intermittent networks.

REACH OUT

Submit a Request

Contact our team for personalized support, designed for India’s cosmic explorers using AstronautVoyager’s app.

YOUR DATA

Privacy & Data Info

Understand how AstronautVoyager handles your data, ensuring trust for India’s cosmic community.

We prioritize your privacy, collecting only essential data like name, email, and app usage to enhance your experience. For India’s users, we comply with local data laws, storing information securely on encrypted servers. No data is shared with third parties without consent.

Our app’s offline mode ensures rural users can explore without constant data collection. You can manage preferences, like language settings, and opt out of analytics. For details, read our Privacy Policy, crafted to keep India’s explorers safe.

INCLUSIVE DESIGN

Accessibility Guide

AstronautVoyager’s app is built for all India’s explorers, with features ensuring usability across devices and needs.

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Screen Reader Support

Compatible with TalkBack and VoiceOver, aiding visually impaired users in India to navigate star maps.

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Regional Languages

Supports Hindi, Tamil, and more, making space accessible to India’s diverse linguistic communities.

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High Contrast Mode

Adjustable text and colors for low-vision users, optimized for India’s budget phone displays.

SUPPORT HOURS

Response Times

Know when and how quickly our team responds to support India’s cosmic explorers.

Support Hours

Monday–Friday, 9 AM–6 PM IST. Available via email and phone for India’s users.

Email Response

Expect replies within 24–48 hours, prioritizing India’s urgent queries.

Phone Support

Call +91 11 9574 5624 for immediate help, tailored for India’s explorers.

FIND US

Our Location

Visit or contact our office in Greater Noida, serving India’s cosmic community.